Terms of service

John N Dunn Holdings Limited

Terms of Service Agreement
Effective Date: September 2026
Storefront: fimvgp-yu.myshopify.com
This website (fimvgp-yu.myshopify.com) is operated by JOHN N DUNN HOLDINGS LIMITED. Throughout the site, the terms "we", "us", and "our" refer to JOHN N DUNN HOLDINGS LIMITED. We offer this website, including all information, travel gear, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

1. General Online Store Terms

By visiting our site and/or purchasing our compact travel solutions—including folding umbrellas, collapsible water cups, and portable travel clotheslines—you engage in our "Service" and agree to be bound by the following Terms of Service ("Terms").

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state, province, or country of residence. You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to consumer safety and intellectual property laws). A breach or violation of any of the Terms will result in an immediate termination of your Services.

2. Product Use & Technical Limitations

Our travel merchandise is engineered specifically for outdoor convenience, portable utility, and space-saving efficiency during travel. Customers are expected to adhere to reasonable usage parameters:

Folding Umbrellas

Wind-resistant telescopic frames. Designed for standard rain and urban wind conditions. Severe weather or storm misuse voids structural breakage claims.

Collapsible Water Cups

Food-grade silicone/BPA-free construction. Rated for standard temperature ranges (-20°C to 120°C). Customers must thoroughly wash prior to initial use.

Travel Clotheslines

Compact elastic lines with non-slip grips. Rated for lightweight garments and damp travel apparel up to specified maximum load limits (5kg).

3. Accuracy of Billing & Account Information

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address.

You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account details, including your email address and payment methods, so that we can complete your transactions and contact you as needed.

4. Prices & Service Modifications

Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without prior notice. We shall not be liable to you or to any third party for any modification, price change, suspension, or discontinuance of the Service.

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5. Rights & Responsibilities Framework

The following matrix outlines the distribution of obligations between the customer and our e-commerce platform across key operational areas:

Domain Customer Responsibility Company Guarantee / Rights
Sanitary Product Use Sanitize collapsible cups prior to food/beverage consumption. Guarantee food-grade, non-toxic material compliance.
Weight / Capacity Adhere to maximum weight thresholds for travel clotheslines. Replace items exhibiting verified factory material flaws.
Order Addresses Provide valid, deliverable postal address upon checkout. Dispatch packages via trackable postal services.
Intellectual Property Use website media for personal shopping reference only. Retain full ownership of store designs and branding.

6. Third-Party Links & Software Tools

Certain content, products, and services available via our Service may include materials from third parties. Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy, and we do not warrant and will not have any liability or responsibility for any third-party materials or websites.

7. Prohibited Uses

In addition to other prohibitions set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, or UK regulations, rules, or local laws; (d) to infringe upon or violate our intellectual property rights; or (e) to submit false or misleading information.

8. Limitation of Liability & Warranty Disclaimer

We do not guarantee, represent, or warrant that your use of our service will be uninterrupted, timely, secure, or error-free. The service and all products delivered to you through the service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties, or conditions of any kind.

In no case shall JOHN N DUNN HOLDINGS LIMITED, our directors, officers, employees, or agents be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, or consequential damages of any kind, arising from your use of any of the service or any products procured using the service.

9. Governing Law & Contact Details

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the United Kingdom, consistent with standard consumer protections under UK law.

Registered Corporate Office

JOHN N DUNN HOLDINGS LIMITED

Silverlink Business Park, NE28 9NX

Wallsend, United Kingdom (GB)

E-Commerce Operations Desk

Support Email: [email protected]

Online Storefront: fimvgp-yu.myshopify.com

Operating Hours: Mon - Fri, 9:00 AM - 5:00 PM GMT